Returns & Exchanges
At Flow Perfumes, we want you to find your signature scent with complete confidence. If you are not entirely satisfied with your purchase, you can return your item within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number to receive a Return Authorization and a pre-paid shipping label.
Secure the Package
Place the fragrance in its original packaging, ensuring the bottle is securely sealed and protected to prevent damage during transit.
Ship the Item
Affix the provided return label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing